Responsibility
The customer service team focuses on the skills to build and maintain good customer relationships. To help customers have confidence and trust in choosing products and services.
-Follow the interests and understand the needs of the customers.
-Help, present and advise. When customers have problems with products and services
- therefore need people with good interpersonal skills and able to work under pressure
- Have a passion for service
Qualifications
-Bachelor’s Degree in Marketing, Management, Business Administration or other related fields
- At least 1 year experience in Customer Service
- Able to work under pressure, positive thinking and service-minded
- Good personality and interpersonal skills
- Sociable and good-natured
- Able to travel to other provinces or abroad
Skills:
- Understanding customers’ needs
- Communication Skills have the skills to communicate in both Thai and English (Will be given special consideration)
- Relationship Building: Having the skills to build and maintain relationships with customers.
- Product Knowledge Have knowledge about the product.
- Remote Work Skills have the skills to work remotely / off-site.
- Collaboration Skills have the skills to work together.
- Understand Omni Channel Marketing, able to use various communication channels and customer service both Offline and Online
“Omni Channel” is a multi-channel and integrated customer service and communication channel, both offline and online. This helps in collecting all customer information. to make accessing customer information easy and fast
- Able to communicate well in English